Frequently AskedQuestions

SustainLogic is an enterprise climate tech platform that helps organizations measure, manage, and reduce their environmental impact. We provide comprehensive software solutions for carbon accounting, ESG reporting, supply chain decarbonization, climate risk analytics, and more.

SustainLogic is designed for enterprises and organizations of all sizes looking to transform their sustainability strategy. Our clients range from mid-sized companies to Fortune 500 enterprises across manufacturing, retail, finance, technology, and other industries.

We combine cutting-edge AI and machine learning with rigorous climate science. Our platform offers real-time data processing, automated compliance reporting, and predictive analytics that go beyond basic carbon tracking. Plus, we provide dedicated customer success support to ensure you achieve your sustainability goals.

SustainLogic operates on a subscription-based model with flexible plans customized to your organization's needs. We offer a free demo and 14-day free trial so you can experience the platform before committing to a subscription.

Yes! We offer a 14-day free trial with full access to all core features. No credit card required. You'll be able to upload your own data and explore the platform thoroughly before making any commitment.

We offer two options: Schedule a free 30-minute personalized demo with our team, or start a 14-day free trial to explore the platform on your own. Both options are completely free with no obligations.

Subscription pricing is customized based on several factors including the number of facilities, users, data volume, and specific modules you need. Contact our team for a personalized quote tailored to your organization.

Yes! Our subscription model is flexible. You can upgrade or downgrade at any time based on your changing needs. We'll work with you to ensure you always have the right plan for your organization.

SustainLogic integrates with data sources including major ERPs (SAP, Oracle, Microsoft Dynamics), cloud providers (AWS, Azure, Google Cloud), IoT sensors, utility providers, and more. We also offer RESTful APIs for custom integrations.

Our carbon calculations follow the GHG Protocol and ISO 14064 standards. We use emission factors from authoritative sources like EPA, DEFRA, and IEA, updated regularly. Our methodology is third-party verified and audit-ready.

Yes! Professional and Enterprise plans include custom report builders. You can create branded reports aligned with multiple frameworks (GRI, SASB, TCFD, CSRD) and export in various formats (PDF, Excel, CSV).

Yes, our platform is designed for multi-site organizations. You can track data across unlimited facilities (Enterprise plan) or a specific number depending on your plan, with centralized dashboards and site-specific analytics.

Implementation typically takes 1-2 weeks depending on your organization's complexity and data readiness. Our Professional Services team guides you through data integration, user training, and system configuration.

All plans include technical support. Professional plans get priority support and a dedicated Customer Success Manager. Enterprise customers receive 24/7 phone and chat support plus a dedicated account team.

Yes! We provide comprehensive onboarding training, video tutorials, documentation, and ongoing educational resources. Enterprise customers can request custom training sessions for their teams.

Absolutely. We are SOC 2 Type II and ISO 27001 certified. All data is encrypted in transit and at rest using bank-level encryption. We maintain 99.9% uptime SLA with redundant infrastructure across multiple regions.

We support all major frameworks including GRI, SASB, TCFD, CDP, CSRD, GHG Protocol, ISO 14064, and more. Our platform automatically maps your data to the relevant frameworks.

Yes, our platform includes compliance calendars, automated alerts, and audit trails to help you meet environmental regulations. We stay updated on changing requirements globally.

Yes, our Carbon Accounting module supports carbon credit project tracking, verification, and retirement. We integrate with major carbon registries and can help with carbon offset strategies.